Try different payment methods or cards.
The payment transaction may also be cancelled due to too many contactless payments in a row or due to insufficient funds.
In most cases, only the “preauthorization” is reserved on the customer’s card, but this will automatically be returned to the customer’s account within a few banking days.
However, it is important to send transaction details;
Please send these details to our support email@example.com
CSE will refund the lost fund in this case directly to the customer’s credit card.
The payment terminal may malfunction, or it is out of power for some reason.
Possible malfunction is occurring if you see CASH ONLY text on the payment terminal screen
If any other problem occurs, please contact support as soon as possible by email firstname.lastname@example.org